At APJ Tours and Travels Pvt. Ltd., we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store and protect information when you visit apjtours.com, submit an enquiry, request a quotation, communicate with us, or use our travel-related services.
By using our website or providing your information to us, you acknowledge the practices described in this Privacy Policy.
Depending on how you interact with us, we may collect information such as:
When you enquire about or book a trip, we may collect information such as:
Where required for a travel or visa-related service, we may request documents or information necessary to process the service, such as passport details, visa-related documents, photographs or other information required by the relevant service provider or authority.
We only request such information when it is relevant to the service you have requested.
When you visit our website, certain technical information may automatically be collected, including:
Travel websites commonly use technical information and server logs to understand website usage, improve services and maintain security.
We may collect information when you:
We may use your information to:
For booking-related services, travel companies commonly use customer information to communicate with travellers and coordinate reservations with relevant service providers.
We may share relevant information with trusted third parties when necessary to provide the services you request.
These may include:
We aim to share only the information reasonably necessary for the relevant service.
For example, traveller information may need to be provided to an airline or hotel to complete a booking. This is a standard part of travel-service fulfilment.
Payments may be processed through third-party payment gateways or financial service providers.
APJ Tours & Travels does not intend to store complete payment-card information on its website unless specifically required and lawfully permitted.
Payment transactions may be subject to the privacy policies and terms of the respective payment provider.
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
Cookies may help us:
You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
Travel websites commonly use cookies, server logs and similar technologies for website functionality, analytics and personalisation.
We may use analytics and website performance tools to understand how visitors interact with our website.
These tools may collect information such as:
This information helps us improve our website, content and customer experience.
If you provide your contact details and consent where required, we may contact you regarding:
You may request to stop receiving marketing communications at any time.
You can contact us or use the unsubscribe option provided in applicable email communications.
We take reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
We encourage customers not to send unnecessary sensitive information through unsecured communication channels.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including:
The retention period may vary depending on the type of information and the purpose for which it is required.
Our website may contain links to third-party websites, including airline, hotel, payment, visa, insurance and other travel-related websites.
Once you leave our website and access a third-party website, that website’s own privacy policy and terms will apply.
APJ Tours & Travels is not responsible for the privacy practices, security or content of third-party websites.
Users should review the privacy policy of any external website before submitting personal information.
Our website and travel services are not specifically directed toward children.
We do not knowingly request personal information from children for independent marketing purposes.
Where information about a minor is required for a family or other travel booking, it should be provided by a parent, guardian or authorised adult.
Depending on applicable law, you may contact us regarding your personal information to:
Certain information may need to be retained where required for legal, contractual, accounting or legitimate business purposes.
You are responsible for providing accurate and updated information when making an enquiry or booking.
Incorrect names, passport details, travel dates, contact information or other booking information may affect your travel arrangements.
Please notify us as soon as possible if any information provided to us needs to be corrected.
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, technology or applicable requirements.
Any updated version will be published on this page with a revised Effective Date.
We recommend checking this page periodically for updates.
If you have any questions, concerns or requests regarding this Privacy Policy or the way your information is handled, please contact us:
APJ Tours and Travels Pvt. Ltd.
Phone: +91-9311504388
Email: info@apjtours.com
Website: apjtours.com
For booking-related enquiries, please include your booking reference number where applicable.
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