Welcome to APJ Tours and Travels Pvt. Ltd. These Terms & Conditions govern your use of the APJ Tours & Travels website and the booking or purchase of travel-related services through us.
By using our website, submitting an enquiry, accepting a quotation, making a payment, or confirming a booking, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Please read these terms carefully before making any booking.
APJ Tours and Travels Pvt. Ltd. provides travel planning and travel-related services including domestic and international holiday packages, customized tours, flights, hotels, transfers, sightseeing, cruises, honeymoon holidays, family holidays, group tours and related travel assistance.
Depending on the service booked, APJ Tours & Travels may act as a travel organiser, booking agent, facilitator or intermediary between the traveller and third-party service providers such as airlines, hotels, transport companies, activity operators, cruise operators and other suppliers.
By using this website, you agree to:
APJ Tours & Travels reserves the right to restrict or refuse access to the website where misuse, fraudulent activity or violation of these terms is identified.
Submitting an enquiry through our website does not automatically create a confirmed booking.
Travel quotations may be prepared based on the information provided by the traveller, including:
A quotation is subject to availability and may change until the booking is confirmed.
Unless specifically mentioned in writing, a quotation should not be treated as a guaranteed reservation.
A booking will be considered confirmed only after:
Availability of hotels, flights, transportation, activities and other services may change before confirmation.
Customers should carefully check the booking confirmation, names, dates, destinations, room details and other travel information immediately after receiving it.
Travel prices can vary depending on availability, travel dates, seasonality, supplier rates, airfare, hotel rates, currency fluctuations, taxes, government charges and other applicable costs.
The final price applicable to your booking will be the price stated in the confirmed quotation, invoice or booking confirmation, subject to the terms communicated at the time of booking.
Customers must complete payments according to the payment schedule communicated by APJ Tours & Travels.
Failure to make the required payment within the specified timeline may result in cancellation or release of the booking, and applicable charges may apply.
Each travel package or quotation will specify the services included in the package.
Only services specifically mentioned as Included/Inclusions will be considered part of the package.
Unless specifically mentioned, the following may be excluded:
Customers are advised to review the inclusions and exclusions before confirming their booking.
Flight bookings are subject to the terms, conditions, schedules and policies of the respective airline.
Airlines may change flight schedules, timings, routes, baggage allowances or other conditions.
APJ Tours & Travels may assist customers with changes, cancellations or refund procedures where applicable, but final decisions regarding airline operations and applicable airline charges remain subject to the airline’s policies.
Flight cancellation, rescheduling and refund eligibility will be determined according to the applicable airline fare rules.
Hotel reservations are subject to availability and the hotel’s individual policies.
Hotel photographs, descriptions, star ratings, facilities and amenities are provided based on information available from the relevant property or supplier and may be subject to change.
Standard check-in and check-out times are determined by the respective hotel.
Early check-in, late check-out, room upgrades, special requests and additional facilities are subject to hotel availability and may involve additional charges.
Cancellation terms depend on the type of booking and the policies of the relevant service providers.
Cancellation charges may apply to:
Some bookings may be partially refundable, while certain promotional, discounted or supplier-specific bookings may be non-refundable.
All cancellation requests should be submitted through the official communication channel provided by APJ Tours & Travels.
Refunds, where applicable, will be processed after applicable cancellation charges, supplier deductions, service charges and other applicable amounts have been determined.
Refund processing time may vary depending on the airline, hotel, payment gateway or other service provider.
Requests to change travel dates, hotels, flights, passenger details, room categories, transportation or other services are subject to availability and supplier approval.
Additional charges may apply for amendments.
Some bookings may not permit changes after confirmation.
Customers should contact APJ Tours & Travels as early as possible if they wish to modify their booking.
Travellers are responsible for ensuring that they have valid travel documents required for their journey.
Depending on the destination, this may include:
APJ Tours & Travels may provide visa assistance where offered as part of the service, but visa approval is ultimately determined by the relevant embassy, consulate or immigration authority.
Visa fees and application charges may be non-refundable, including in cases of visa rejection, delay or withdrawal.
Travellers should not assume that visa assistance guarantees visa approval.
Travel insurance is recommended for domestic and international travel, particularly for international trips.
Unless specifically included in your package, travel insurance is not automatically provided by APJ Tours & Travels.
Customers are responsible for reviewing the coverage, exclusions and conditions of their insurance policy before travelling.
Many travel services are provided by independent third parties, including:
APJ Tours & Travels does not directly control the day-to-day operations of these independent providers.
Their individual terms, conditions, cancellation rules and operational policies may apply in addition to these Terms & Conditions. This approach is also commonly reflected in travel-industry terms where airlines, hotels and other suppliers are independent service providers.
Travel itineraries may sometimes need to be changed because of:
Where reasonably possible, APJ Tours & Travels will communicate significant changes and assist with suitable alternatives.
Any additional cost resulting from a requested change or supplier-imposed change may be payable by the traveller, depending on the circumstances and applicable supplier policy.
APJ Tours & Travels shall not be responsible for failure or delay in providing services where such failure or delay results from circumstances beyond reasonable control.
Such circumstances may include natural disasters, extreme weather, pandemics, epidemics, government restrictions, political disturbances, strikes, war, terrorism, transportation disruptions, airport closures or other extraordinary events.
In such situations, APJ Tours & Travels will make reasonable efforts to assist customers with available alternatives, rescheduling or supplier communication.
Refunds, credits or other compensation, where applicable, will depend on the policies of the relevant service providers.
Travellers are responsible for:
APJ Tours & Travels will not be responsible for problems caused by incorrect information or documents supplied by the traveller.
Travellers are responsible for their personal belongings, luggage, passports, money, electronics and other valuables.
Customers should follow the baggage and security rules of airlines, hotels and other service providers.
Any loss, theft or damage should be reported immediately to the relevant service provider and, where appropriate, local authorities.
We make reasonable efforts to keep information on our website accurate and up to date.
However, travel information, prices, availability, schedules, hotel facilities, visa requirements and destination conditions can change.
Website information should therefore be treated as general information unless specifically confirmed in writing as part of your booking.
Unless otherwise stated, the content of this website, including text, graphics, images, logos, design elements, videos and other materials, is owned by or licensed to APJ Tours & Travels.
You may not reproduce, copy, modify, distribute or commercially use website content without prior written permission.
APJ Tours & Travels will make reasonable efforts to provide the services confirmed in your booking.
However, we are not responsible for losses, delays, cancellations or changes caused by third-party service providers or circumstances beyond our reasonable control.
Nothing in these Terms & Conditions is intended to exclude or restrict any rights or protections that cannot lawfully be excluded or restricted under applicable law.
If you experience an issue during your journey, please contact APJ Tours & Travels as soon as reasonably possible so that we can communicate with the relevant service provider and try to assist with resolution.
For complaints after completion of travel, customers should provide relevant booking details and supporting information through our official contact channels.
APJ Tours & Travels may update or modify these Terms & Conditions from time to time to reflect changes in our services, supplier requirements, legal requirements or website operations.
The updated version will be published on this page with the applicable effective date.
Customers are encouraged to review the Terms & Conditions before making a new booking.
These Terms & Conditions shall be governed by the applicable laws of India.
Any dispute arising in connection with these Terms & Conditions or services provided by APJ Tours & Travels shall be subject to the jurisdiction of the competent courts having jurisdiction over the company, subject to applicable law.
If you have questions about these Terms & Conditions, bookings, payments or travel services, please contact us:
APJ Tours and Travels Pvt. Ltd.
Phone: +91-9311504388
Email: info@apjtours.com
Website: apjtours.com
For booking-related communication, please keep your booking reference number available whenever applicable.
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