Cancellation of bookings and cancellation policy differs for each product or service. When you make a booking, kindly view terms & conditions of each product or service, which reflects the cancellation, refund with booking terms & conditions. You can cancel the purchased product or service by email at online@apjtours.com. If you find difficulty in cancelling, you can get the same cancelled by calling our team. Cancellation of your request may require a minimum processing time, subject to specific terms and conditions applicable to the type of product or service booked & purchased.

There may be a full cancellation penalty on the products or services booked and purchased, which are non-utilized or cancelled after the cancellation deadline mentioned in the terms and conditions, while making the purchase.

Terms for Forex Component

1. The card that swiped for payment of the tour’s foreign exchange should be of the cardholder himself/herself
2. The cardholder cannot use his/her card for payment of another person’s tour package
3. If husband, wife and two children are traveling together as a family, husband’s card is acceptable
4. The immediate family/kin, e.g. father can pay for the children; the mother can pay for the children stands good. However, the person paying/cardholder should also be among the travellers
5. The FX (Foreign Exchange) payment is a part of BTQ(Basic travel quota) of the passenger
6. For packages with FX (Foreign Exchange) component only, initial deposit amount collected in INR for booking shall be adjusted towards the balance FX component at the time of final FX payment
7. The ROE (Rate of Exchange) for the entire FX component of the tour shall be considered as per the prevailing ROE on the day final payment is being made

Itinerary Changes
For the comfort and convenience of our passengers, we will sometimes reverse the direction, or slightly amend the itinerary. We will try to advise you of these amendments, prior to the start of the tour or on tour. In the event that a tour participant misses on any part of the sightseeing tour or any such tour due to delay on his part, he will not be entitled to claim a refund of the same

Reschedule / Date Change for a Tour
In the event, a client wishes to change the date of travel or transfer from one tour to another, prior to the departure of the originally booked tour. The originally booked tour will be treated as cancelled by the client, thereby attracting the cancellation charges as stated herein, which shall be payable by the client. The client shall on making payment of cancellation charges be able to make a fresh booking for another tour.

Accommodation for Child below 12 years
It is expressed and given to understand that a child below 12 years of age who is booked on the tour paying the special rate without a bed will not be provided with a bed in the hotel while on the tour under any circumstances. In case the client makes any changes in their rooming while on the tour, the company shall not make any refunds or pay any compensation to them. In case the Client decides to make any change in the rooming while on the tour subject to availability, then they shall be bound to pay an additional charge.

Transfer from one tour to another
A transfer from one tour to another of the originally booked tour will be treated as a cancellation on that tour, thereby attracting the cancellation charges as stated in these terms and a fresh booking on another

METHOD OF PAYMENT - CREDIT CARD TRANSACTIONS, ELECTRONIC TRANSFER AND PAYMENT BY CHEQUE, CASH

We are accepted payment by Credit card, cash, cheque or bank transfer. 

Cash Deposit our bank account (provide bank deposit slip) 
Note: As per the government of India regulations, customers will have to provide photocopies of their Income Tax PAN (Permanent Account Number) card to Travel Tours, for all bookings above INR 49000 in value

Cheques are accepted but take up to four (4) business days to clear, so your booking confirmation after clear the cheques

Electronic payments may take up to two (2) business days to process. If you are paying by this method you will need to pay at least two (2) business days prior to the actual due date. Please provide us with the bank confirmation number of the electronic payment made for faster reconciliation at our end. 

Cancellation of bookings and cancellation policy differs for each product or service. When you make a booking, kindly view terms & conditions of each product or service, which reflects the cancellation, refund with booking terms & conditions. You can cancel the purchased product or service by email at online@apjtours.com. If you find difficulty in cancelling, you can get the same cancelled by calling our team. Cancellation of your request may require a minimum processing time, subject to specific terms and conditions applicable to the type of product or service booked & purchased.

There may be a full cancellation penalty on the products or services booked and purchased, which are non-utilized or cancelled after the cancellation deadline mentioned in the terms and conditions, while making the purchase.

APJ Tours And Travels Pvt Ltd reserves the right to decline any booking or purchase for any reason and shall not be held liable for any resulting claims of losses, damages or compensation. In such an event, APJ Tours And Travels Pvt Ltd shall refund to you all unutilized money collected from you for that purchase.

For bookings and purchases, which has already been paid by you, when cancelled, refunds will be made (based on the refund policy, mentioned in terms and conditions, while making the booking or at the time of purchase). Holiday Package it may take between 30 - 45 working days for the amount to get credited into your account. Refund policies may vary for every product and service. Refund policies may vary for every product and service.

Law & Jurisdiction
For all complaints, suits, claims, or disputes of whatsoever, nature relating to any products including tours by the Company and third party products and tours, the courts and tribunals in Delhi, India alone shall have exclusive jurisdiction. All tours are subject to laws, rules of RBI / Govt. of India

Upon signing the booking form, the above-mentioned terms & conditions shall be binding on both the Company and the Client and shall become the only basis of relations between the parties and all previous communication in whatsoever form or mode whether oral or otherwise, with respect to any terms & conditions of the tour and services shall stand cancelled/revoked/terminated

Offer Terms & Conditions
1. Usage of Promo Code will result in discount as stated in offer only
2. Promo Code offer will be applicable for stated packages bookable online on www.apjtours.com only
3. There may be a minimum passenger requirement per booking for availing discounts through Promo code. Please read the offer communication clearly
4. Promo code offer will be valid for payment options as stated in the offer
5. APJ Tours and Travels Pvt Ltd reserves the right to change/amend/ discontinue this promo code offer anytime without prior intimation
6. For any query on offer, you may write to us on online@apjtours.com or can call our +91-9311504388, 011-46764676
7. There may be a maximum booking criterion per promo code for an email id which is generally once. Please read the offer communication clearly before proceeding

1. Holiday Package Rates are applicable for a minimum of 02 passengers traveling together 
2. Rates are not applicable during exhibitions, conventions, and special events. Surcharges shall apply and shall be determined at the time of booking 
3. In case the selected hotel is unavailable for booking, an alternate arrangement will be offered to the customer in another hotel of a similar category.
4. Prices are dynamic and may be based on offers running at the time of booking. APJ TOURS reserves the right to change prices at any time.
5. Standard check-in time is at 1500 hours & check out time is 1100 hours or as per hotel policy
6. From 2300 hours - 0700 hours, private arrival/departure transfers shall be applicable with an additional supplement of  as per destination per vehicle per way 
7. Maximum waiting time at the airport shall be 45 minutes from the arrival time of the flight
8. All rates are valid for Indian Nationals only
9. Vehicle is not at disposal. Additional charges for extra usage or sightseeing has to be paid for
10. Security deposit is required either in cash or credit card by hotels which is refundable provided no room incidentals are incurred. This security deposit is not included in this quote and must be paid by the guests/corporate directly to the hotel when checking in
11. Personal identification is mandatory to carry on tour for Air Travel, Hotels for security reason like: election card, Driving License for Domestic (INDIA) Booking and Passport For International Booking